Effective Date: 08/05/2025 | Last Updated: 07/05/25
Zen-Tech hereby agrees to provide professional services to the Client, which may include, but are not limited to: Website Development, Software Development, Mobile Application Development, Ongoing Maintenance, and Hosting Solutions. The specific nature, extent, and deliverables of these services shall be further detailed in separate agreements, proposals, or statements of work, as mutually agreed upon by both parties.
This Agreement shall commence on the Effective Date and shall continue in full force and effect until terminated by either party upon thirty (30) days' written notice. Either party may terminate this Agreement immediately for cause in the event of a material breach by the other party, subject to a reasonable opportunity to cure such breach, if applicable.
The Client agrees to pay Zen-Tech the fees outlined in the relevant proposal or statement of work. Invoices shall be payable before due date, unless otherwise agreed in writing. Late payments may be subject to interest charges at a rate of 1.5% per month, or the maximum rate permitted by law.
Both parties agree to maintain the confidentiality of all non-public, proprietary, or confidential information disclosed during the course of this Agreement. This obligation shall survive termination of the Agreement for a period of two (2) years.
Unless otherwise agreed in writing, all intellectual property rights in the work product created by Zen-Tech under this Agreement shall be owned by the Client upon full payment. Zen-Tech retains the right to use general knowledge, experience, and skills acquired during the course of providing the services.
In no event shall Zen-Tech be liable for any indirect, incidental, special, or consequential damages, including loss of profits or business opportunities, arising out of or related to this Agreement. Zen-Tech’s total liability shall not exceed the total amount paid by the Client for the services giving rise to such liability.
All payments made to Zen-Tech are non-refundable. Exceptions to this policy may be granted solely at the discretion of Zen-Tech’s management under exceptional circumstances, as determined on a case-by-case basis.
Clients shall not use Zen-Tech’s services for any unlawful, unauthorized, or unethical activities. Furthermore, Clients may not duplicate, distribute, sublicense, or resell the services or associated deliverables without prior written consent from Zen-Tech.
Zen-Tech reserves the right to suspend or terminate any services, without prior notice, in the event of a breach of these terms, unethical use, or failure to make timely payments. Such termination shall be without liability to Zen-Tech.
Zen-Tech is committed to maintaining the confidentiality and security of Client data. No personally identifiable information or proprietary data shall be disclosed to third parties without the Client’s express written consent, except where required by law.
Zen-Tech reserves the right to modify or update these Terms and Conditions at any time. Material changes shall be communicated to Clients via email or other official channels. Continued use of the services constitutes acceptance of the updated terms.
All services are governed under the laws of India. Any disputes will be handled in courts located in Bandra High Court, India.
Neither party shall be liable for any failure or delay in the performance of its obligations under this Agreement due to causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, government restrictions, or power/internet outages. Such delays shall not be considered a breach of this Agreement.
Zen-Tech is engaged as an independent contractor. Nothing in this Agreement shall be construed to create a partnership, joint venture, or employer-employee relationship between the parties.
During the term of this Agreement and for a period of twelve (12) months thereafter, the Client agrees not to solicit for employment or hire any employee, contractor, or consultant of Zen-Tech without prior written consent.
This Agreement constitutes the entire agreement between the parties with respect to its subject matter and supersedes all prior or contemporaneous agreements, understandings, and representations, whether oral or written.
If any provision of this Agreement is found to be unenforceable or invalid under any applicable law, such unenforceability shall not render this Agreement unenforceable as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.
All notices, requests, demands, or other communications under this Agreement shall be made in writing and delivered via email, certified mail, or courier to the official addresses provided by both parties.
Use of Zen-Tech’s services is intended for individuals who are eighteen (18) years of age or older. Individuals under the age of eighteen may only access or use our services under the supervision and with the explicit consent of a parent or legal guardian. By using the services, the Client represents and warrants that they meet these eligibility requirements.
In the event that a minor makes a payment without appropriate authorization, the parent or legal guardian must notify Zen-Tech in writing within twenty-four (24) hours of the transaction. Failure to do so within the specified time frame shall render the payment valid and non-refundable, and Zen-Tech shall have no obligation to provide a refund or reverse the transaction but it will deduct after cancellation charges.
Zen-Tech will provide customer and technical support as outlined in the applicable service-level agreement (SLA) or project scope. Response times and support availability may vary based on the nature of the issue and the support plan chosen by the Client.
Unless explicitly requested otherwise in writing, the Client grants Zen-Tech permission to use their name, logo, and general project description for portfolio, marketing, and promotional purposes, including on Zen-Tech’s website and social media channels.
The Client agrees to indemnify, defend, and hold harmless Zen-Tech and its affiliates from and against any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to the Client’s use of the services, violation of these terms, or infringement of any third-party rights.
Zen-Tech shall make reasonable efforts to ensure the availability of its services with a target uptime of 99.5%, excluding scheduled maintenance or events beyond our control. Downtime may occur and Zen-Tech shall not be held liable for interruptions due to third-party providers or force majeure events.
While Zen-Tech may implement routine data backups, the Client is solely responsible for maintaining independent copies of all important data. Zen-Tech shall not be liable for data loss or corruption beyond its reasonable control.
The Client agrees not to use the services to upload, distribute, or otherwise transmit any content that is unlawful, threatening, abusive, defamatory, obscene, or infringes upon the rights of any third party. Zen-Tech reserves the right to suspend or terminate access for violations.
Zen-Tech may collect and analyze anonymized usage data for the purposes of improving service performance, diagnostics, and user experience. No personal data shall be collected or used without explicit consent where required by law.
Zen-Tech reserves the right to subcontract any part of the services to qualified third parties, provided that Zen-Tech remains fully responsible for the performance of such subcontractors under the terms of this Agreement.
The Client agrees to provide timely access to necessary materials, personnel, systems, and approvals required for Zen-Tech to deliver its services. Delays caused by the Client may impact delivery timelines and do not constitute a breach by Zen-Tech.
Any changes or additions to the scope of services must be requested in writing and may result in additional costs and revised timelines. Zen-Tech reserves the right to decline change requests that conflict with existing commitments or business policies.
Both parties agree not to publicly make or publish any statements that could harm the business reputation, goodwill, or professional standing of the other party, including on social media or review platforms, without attempting prior resolution in good faith.
Zen-Tech retains all rights, title, and interest in any pre-existing materials, software libraries, frameworks, or tools developed prior to this Agreement or independently of the services delivered. Such materials may be reused in future projects without restriction.
Unless otherwise agreed, all custom software provided by Zen-Tech is licensed, not sold. The Client receives a non-exclusive, non-transferable license to use the software solely for its intended purpose. Any resale, distribution, or reverse engineering is strictly prohibited.
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